A qualitative study: Can ai take management decision?

AI has challenged the human capability in making management decision by creating an apprehension of replacing managers in businesses. Over debate, there has been found different assumptions regarding the necessity and influence of AI in the management decision making. The researcher has covered up the issue in this article where a qualitative analysis has been conducted for identifying AI’s role in management decision process. This researcher has been conducted using qualitative research method where a semi-structured interview of 15 respondents and secondary data source analysis were followed in finding out result of the research issue. From the analysis of collected data, it is found the AI has been ability in supporting management decision but it lacks capability of making effective decision itself for the business. Though AI has attained some cognitive capabilities, it can’t replace human intelligence in making effective decision assessing real-life scenario of business world. A business decision should be made following human approach where managers can utilise their reframing cognitive capability. A deep understanding of problem, assumption, objectives and real world scenario is highly necessary for making an effective decision to solve business problems and to develop strategy. The analysis of this study states that AI can’t take management decision rather it can assist managers in making effective management decision for enhancing business performance.