Effectiveness of digital learning platforms in promoting Syrian students’ digital skills at the Faculty of Education, Damascus University

A number of countries are focusing on digital skills to improve the quality of education. The integration of artificial intelligence in the education system has made easier the education system. Digital skills and e-learning opportunities are encouraged in the Syrian educational system that promotes digital skills. The present study aimed to investigate the effectiveness of digital learning platforms in enhancing Syrian students’ digital skills at the Faculty of Education. The study used a mixed-method approach employing an online questionnaire and a semi-structured interview for data collection. The sample size consisted of 320 students from the third-year class of the Faculty of Education, Damascus University, and 10 students voluntarily agreed to be interviewed.  The findings of the study supported the notion that digital learning platforms play an effective role in promoting e-learning in Syria. Digital platforms were associated with increasing self-learning, better communication, and enhancing the academics of students. The correlation coefficient scores ranged from .0866 and .0537, indicating the effectiveness of digital learning platforms in promoting Syrian students’ digital skills, and the total scores are at the levels of 0.01 and 0.05. Future research on the Syrian education system should focus on the application of artificial intelligence, gamified learning platforms, and the influence of mobile learning apps on literacy rates.